We ship across Canada. Available methods, delivery estimates and charges are shown at checkout.

Orders are normally prepared within 2 business days. Processing may take longer during launches, promotions and holiday periods.

When tracking is available, a tracking link is included in the shipping-confirmation email. It may take up to 24 hours for the carrier’s tracking page to update.

Email support@shopflexlife.ca as soon as possible. We cannot guarantee changes or cancellations after fulfillment has begun.

Eligible unworn, unwashed and unused items may be returned or exchanged within 14 days of delivery. See our Returns & Exchanges page for all conditions and instructions.

Check the Size Guide and the fit notes on the product page. If you need help, email support@shopflexlife.ca before ordering.

Follow the care instructions on the product label and product page. Care requirements can vary by material and item.

Some items may be restocked. Join the email list for product updates and new drops.

Flex Life products are designed in Toronto. Add the country of manufacture to individual product pages once supplier information has been verified; do not imply that products are manufactured in Toronto unless that is true.

Email support@shopflexlife.ca. For order questions, include your order number.